Help center

You’ll get access to special offers, save favorite meals, order history and more.

Simply create an account through the button below!

No you can make purchases as a guest account! However, by having an account you can save you favorites for later and keep track of your order history.

Log in using the button below! If you are a business, please use the B2B Portal.

Use your username or email to reset your password in the button below!

Click the link below to change your password!

You can change your username or email address in the button below!

You can update your account information in the button below!

We strive to get your order to you as quickly as possible. We offer standard shipping: Delivers within 5-7 business days.

You will get a tracking number or link to your email address.

We only ship within Norway. All shipments are delivered to the nearest Post-in-Shop.

For our B2B partners: We ship to Norway, EU, and UK.

Let us know through our complaint form!

In our webshop you can add the products you wish to buy in a cart, then go to checkout and pay.

You can pay via PayPal, Vipps or with debit/creditcard.

As long as the order hasn’t been shipped you can change or cancel your order through order overview in your account. If you don’t have an account please contact us.

You can place an order as a guest user, but we highly recommend to make an account to track your order history, favorites and special offers.

You apply a discount code in the cart.

We process your order as fast as we can. You will be updated by email when your order has been processed.

You will get an email confirmation while the shipment confirmation will include the tracking number/link.

Contact us through our complaint form. Remember to share your order number and production number of the items.

Reach out to us through our complaint form. Remember to share your order number and production number of the items.

This might be because of any payment issues or stock availability. Contact us for more information.

REAL Meals are freeze-dried homemade-style stews using expert techniques that lock in taste, nutrients, and color.

REAL Meals are made in Northern-Norway above the Arctic Circle, Tromsø.

REAL Meals have a shelf life between 5-7 years from production date, making them ideal for extended trips, emergency preparedness, or as backup food you can store with confidence. While the best before date may exceed, the meals are often still ok to consume.

In one REAL Meal the calories vary between 250 kcal to 700 kcal depending on what color it is on the pouch. Yellow pouches has around 250 kcal, Orange between 450 to 550 kcal, while green has 700 kcal.

Unfortunately, we do not offer or have any distributors or retailers that offer our products in North-America.

Let your voice be heard if you’d like our presence!

Yes! Many retailers in Europe offer our products.

Yes! We strive to make it easy for everyone to enjoy tasty food outdoors.

Yes, both types of meals may be produced in the same facility. However, we implement strict cleaning and cross-contamination controls between production runs. Still, people with severe gluten intolerance or celiac disease should note that trace amounts may be present.

Although we do not add peanuts or tree nuts to our products, some products from our supplier may have these ingredients present. If you have a severe nut allergy, we recommend contacting us before ordering.

Our REAL Turmat Ramen Noodles contain traces of eggs and are produced on shared lines. We advise individuals with egg allergies to take this into account before consuming any of our freeze-dried products.

Unfortunately, we do not have meat options that adhere to Halal or Kosher practices. That being said, we have other meals that still suit people with such diets!

Yes! Thanks to our freeze-drying and vacuum-sealing process, REAL Meals retain their essential vitamins and minerals, providing balanced nutrition and energy for any adventure.

No cooking or cleanup needed. Just add hot water directly into the pouch, no mess, no dishes.

Absolutely. REAL Meals are ultra-light, weighing only 130 grams, and are easy to pack for long-distance hikes or multi-day treks.

Not at all. REAL Meals are compact and space-saving. Perfect for storage in drawers, bags, or tight pantry spaces.

REAL Meals are flexible and reliable in any situation. From emergency preparedness to light hikes and expedition trips.

Unfortunately, we do not offer bulk or wholesale orders. However, we do offer bundle packs in our shop that may suit your needs if you’re looking to purchase in larger quantities.

You can return any item purchased from www.realoutdoorfood.com, including both new and sale items as long as it hasn’t been used or is damaged. While there is no strict time limit for returns, we kindly ask that you make returns if you experience faulty products or service.

Return processing typically takes 7–15 business days from the time we receive your item. Once approved, refunds are issued within 1–5 business days, and may take a few additional days to appear in your account. While we can’t guarantee an exact number of days, we always aim to complete the process as quickly as possible.

While the common practice is 14–30 days, we offer the possibility to request a return as long as the product hasn’t been used, has a long time frame between the purchase date and the best before date, or is damaged. Please contact us with your order details, and we’ll be happy to help.

Returns are free of charge. While there’s no strict time limit, we kindly ask that you request a return if you experience a faulty product or service.

Due to the nature of food and perishable items, we don’t offer exchanges for products that have been correctly delivered and stored. However, if you receive a damaged or faulty product, we’ll gladly send you a replacement at no cost. Just reach out to our support team with your order details.

You can apply for a return by submitting a return claim form.

We welcome both complaints and suggestions. You can reach out to our support team via our contact form below. We take all feedback seriously and aim to improve based on your experience.

Apologies for the mix-up! Please send us a message with your order number and a photo of the item you received. We’ll correct the mistake right away.

We’re sorry to hear something’s missing! Please double-check the packaging, as some items might be packed separately. If the item is still missing, contact us with your order number and a short description of the issue. We’ll resolve it quickly and make sure you get what you ordered.

We aim to describe our products accurately. If something isn’t as expected, please contact us with details and we’ll assess the situation. If we’ve made a mistake, we’ll offer a return or replacement.

We’re committed to high-quality standards and value your feedback. If you believe a product didn’t meet expectations, please let us know with your order number, product number and a description. We’ll look into it and may offer a replacement.

Delays can sometimes happen due to high demand, weather, or shipping issues. We always do our best to get your order out on time. If your order is delayed, check your tracking link or contact us for updates.

We strive to ensure all products have a long shelf life at delivery. If you received a product that’s too close to expiry or past its best before date, let us know with your order number and picture of the production date and we’ll send a replacement or issue a refund.

If you suspect you were overcharged or billed incorrectly, please contact us with a screenshot or description of the issue. We’ll investigate and issue a refund if applicable.

To become a retail partner, simply contact us through our B2B inquiry form. We’ll review your business and get back to you shortly with next steps.

Yes! It is open 24/7.

Please contact our sales team for questions about wholesale pricing.

Yes. The minimum quantity order is 12 cartons.

Once you’re set up as a partner, you can place orders through our B2B ordering portal.

We’d love to learn more about your business. Please contact our sales team with a brief introduction or presentation of your company, and we’ll be happy to discuss opportunities.

We’re always looking to grow in new markets and welcome energetic partnerships. If you’re interested in exclusivity, please get in touch. We’d be happy to explore the opportunity with you.

You can view our product catalogue below. For pricing details, please contact our sales team.

Please contact our sales team.

Lead time depends on the order size and destination. We typically ship orders the same day they’re received, but delivery times may vary by country. For specific estimates or urgent requests, please contact our sales team.

Yes, we offer a range of marketing support. This includes product displays, promotional materials, and personalized follow-up. Our goal is to help you succeed with strong in-store and online visibility.

You may sell our products both online and in physical stores.

Unfortunately, we do not offer private label or white-label options.

Please contact our sales team.

We work with both retailers and distributors, depending on the region. If you’re a distributor interested in representing our brand, we’d love to hear from you.

We’re currently working on expanding and improving our EDI solutions. For the latest updates or to explore available ordering options, please contact our sales team.